Terms of service

These Terms of Service (“Terms”) govern your access to and use of the website https://gemschoolwear.shop (“Website”), including all features, pages and product offerings operated by Gemschoolwear.shop, located at FLAT 6, ORTON COURT, MAWNEY ROAD, ROMFORD, RM7 7HX, United Kingdom. By visiting our Website, browsing products, completing purchases and using our online‑store services, you (“Customer”, “You”, “Your”) accept to be legally bound by these Terms together with our Privacy Policy, Return & Refund Policy and Shipping Policy, all of which are incorporated by reference.
Our shop offers school‑wear, sport and casual goods including blazers, backpacks, belts, swimwear, sports jerseys, footwear, hats and sweatshirts. If you do not agree with any part of these Terms, you must not access our website or place any orders.

1. General Eligibility

To place orders on this Website you must be aged 18 years old or above. If you are under 18 years of age, you may only use this site with approval and supervision from a parent or legal guardian. You confirm that all personal information you submit at checkout or via contact forms is true, accurate and complete. You are fully responsible for all orders placed under your personal details.

2. User Obligations

Account registration is not mandatory to browse or purchase goods. You agree not to use our website for unlawful, abusive, fraudulent or unauthorised purposes. You shall not attempt to disrupt website servers, breach security systems, scrape, copy or republish product images, descriptions, pricing data or website content for commercial exploitation without our written permission. You are responsible for complying with local laws applying in your country or region when accessing our store.

3. Product Information and Pricing

All goods displayed at https://gemschoolwear.shop including blazers, backpacks, belts, swimwear, sports jerseys, footwear, hats and sweatshirts are subject to stock availability. We make reasonable efforts to show accurate colours, sizes, descriptions and pricing. Minor colour variations may occur due to screen display differences and lighting conditions; these do not count as product defects.
Prices shown on the website are in British Pounds Sterling. Product prices do not cover shipping fees, import duties, VAT or local taxes payable in your receiving country. We reserve the right to modify prices, update product specifications or discontinue any item without prior notice.
In the event of obvious typographical errors, system‑caused incorrect pricing or wrong product descriptions published on our website, we hold the right to decline or cancel orders even after payment confirmation. Full refunds will be processed for such cancelled orders.

4. Order Acceptance and Payment Terms

When you submit an order, this counts as your offer to purchase goods. We retain full rights to accept, refuse or limit any order for reasons including product out‑of‑stock status, payment verification failure, suspected fraud, delivery‑address restrictions or violation of these Terms. Receipt of your order‑confirmation email sent from info@gemschoolwear.shop only confirms we have received your submission and does not guarantee contract formation. Order fulfilment depends on stock checks and internal validation.
All payments are handled by our authorised third‑party payment processors. You authorise us to charge your selected payment method for product value plus applicable delivery fees. We do not store complete credit‑card details on our servers. All payment data is transmitted through secure encrypted connections.

5. Shipping and Delivery

All delivery matters are governed by our published Shipping Policy. We ship goods to eligible international destinations. Delivery timelines are estimated and not guaranteed. Customers bear full responsibility for import duties, customs charges and local taxes raised in their own country. We are not liable for losses caused by customs delays, holds or additional government‑imposed fees.

6. Returns, Refunds and Exchanges

All return, refund and exchange activities are regulated under our Return & Refund Policy. Valid return requests must be filed within 30 calendar days upon delivery. Returned merchandise must remain unused with original tags and packaging intact. Swimwear has special hygiene‑related return restrictions as stated in our return policy. Change‑of‑mind returns incur customer‑paid return‑shipping costs; original delivery fees are non‑refundable. Final‑sale and clearance goods cannot be returned or exchanged unless defective on arrival.

7. Intellectual Property Rights

All content published on https://gemschoolwear.shop including product photos, text descriptions, logos, graphics, page layout and branding materials is the intellectual property of Gemschoolwear.shop. All rights are reserved. You are prohibited from copying, reproducing, distributing, modifying, reselling or commercially exploiting any website content without our explicit written consent. Unauthorised use may trigger legal action.

8. Prohibited Conduct

You agree you will not:
  • Use our website for illegal, harassing, deceptive or infringing activities;
  • Submit false personal information or fake order data;
  • Overload, hack or inject malicious code into our website infrastructure;
  • Purchase items in large quantities for resale without formal wholesale agreement;
  • Violate any applicable local, national or international laws.
We reserve the right to block website access, cancel existing orders and restrict future purchases for users violating these prohibitions.

9. Disclaimer of Warranties

THE WEBSITE AND ALL MERCHANDISE ARE PROVIDED ON AN “AS‑IS” AND “AS‑AVAILABLE” BASIS. WE EXCLUDE ALL EXPRESS OR IMPLIED WARRANTIES INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, SUITABILITY FOR PURPOSE AND NON‑INFRINGEMENT TO THE FULL EXTENT PERMITTED BY LAW. We do not warrant uninterrupted, error‑free or fully secure website operation. Sizing fit varies among individuals and does not constitute product fault. Nothing within this clause removes statutory consumer rights you cannot legally exclude.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, GEMSCHOOLWEAR.SHOP SHALL NOT BE RESPONSIBLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES arising out of your website use or product purchase, including delivery delays, colour deviation, fit issues, lost revenue or personal inconvenience. Our total aggregate liability for any claim shall never exceed the total amount you paid for the relevant order. This limitation does not apply to liability for death or personal injury caused by our negligence, fraud or other liability that cannot be excluded under UK consumer‑protection legislation.

11. Amendment of Terms

We may revise these Terms of Service at any moment without prior notice. Updated conditions take immediate effect once published on this page together with a new “Last Updated” date. Your continued browsing or ordering after updates means you accept the revised Terms. Please review this page periodically.

12. Governing Law and Jurisdiction

These Terms shall be governed and interpreted under the laws of England and Wales. Any disputes shall first go through friendly negotiation. Unresolved disputes fall under the jurisdiction of courts in the United Kingdom.

13. Contact Information

For enquiries, complaints or questions relating to these Terms of Service please get in touch:

Physical Address: FLAT 6, ORTON COURT, MAWNEY ROAD, ROMFORD, RM7 7HX, United Kingdom

Telephone: +44 7520626035

Email: info@gemschoolwear.shop

Website: https://gemschoolwear.shop